Indiana Client Assistance Program

The Client Assistance Program provides information and advocacy concerning vocational rehabilitation rights and services.

About

The Client Assistance Program, commonly called CAP, provides assistance involving vocational rehabilitation services. Indiana Disability Rights provides CAP-related information and resources for people who need help understanding or resolving issues involving vocational rehabilitation. CAP can help individuals understand their rights and the options available when disagreements occur.

CAP May Help With

  • Understanding vocational rehabilitation rights
  • Problems obtaining VR services
  • Disagreements about services
  • Communication problems
  • Understanding rehabilitation plans
  • Informal supervisory review
  • Mediation
  • Due-process hearing information

Who They Serve

People applying for or receiving qualifying vocational rehabilitation services who need assistance understanding their rights or resolving concerns.

Contact Information

Organization: Indiana Disability Rights Address: 4755 Kingsway Drive, Suite 100, Indianapolis, IN 46205 Local Telephone: 317-722-5555 Toll-Free: 800-622-4845 Email: [email protected] Official Website: Indiana Disability Rights Employment and CAP Resources: Employment and CAP Resources

Why We Recommend This Resource

Vocational rehabilitation clients sometimes experience disagreements involving eligibility, services, rehabilitation plans, delays, or communication. CAP provides an independent resource for understanding rights and the available options for resolving those concerns.
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