The Client Assistance Program provides information and advocacy to applicants for and recipients of vocational rehabilitation and independent-living services.
About
The Iowa Client Assistance Program, commonly called CAP, is required under the federal Rehabilitation Act.
CAP advises people who apply for or receive vocational rehabilitation or independent-living services about their rights, available services, and benefits.
CAP may also provide advocacy concerning services funded or provided under the Rehabilitation Act.
CAP May Help With
Understanding vocational rehabilitation rights
Understanding independent-living service rights
Problems obtaining services
Disagreements with rehabilitation decisions
Communication concerns
Understanding available appeals or complaint procedures
Disability-related employment rights
Advocacy concerning rehabilitation services
Who They Serve
Applicants for and recipients of qualifying vocational rehabilitation and independent-living programs in Iowa.
Vocational rehabilitation and independent-living clients may sometimes disagree with eligibility decisions, services, plans, or other agency actions.
CAP provides an independent resource for understanding available rights and options.